Traditional desktop management tasks include installing and maintaining hardware and software spam filtering and administering user permissions. In recent years, however, security-related tasks have become an increasingly large part of desktop management. As a result, an equally large proportion of administrative resources have been devoted to security-related tasks, such as patch management, fighting viruses and spyware.

We deploy management software on all endpoints as these tools provide several features that permit NIT to deliver cost-effective remote support.

These features include:

  • Asset Management
  • Patch Management
  • System Overall Health Management
  • Remote Control
  • Service Desk integration
  • On-Site Support (where warranted)
  • Manufacturer warranty management
  • Proactive workstation and device optimisation
  • Device image management
  • Installations
  • Changes
  • Moves
  • Additions