Irrespective of the nature of the experienced IT problem, clients can dial 0860 648 000. NIT Service Desk will respond and from that moment NIT will manage the user’s call through to resolution. The client may also log a call via email, which in certain instances, can be a more efficient way of gathering technical details such as screen shots or error messages.
Our Clients do also receive a monthly report supplied to their management detailing various Support Incidents.
